RECOVER TRUST AFTER A GEN-AI Toxicity or Hallucination incident
Navigate trustworthy AI incidents and emerge as a trusted AI leader.
GenAI can be embarrassing
Unpredictable results and rapid changes can lead to toxicity or unwanted bias. This doesn't match your brand or company values.
Burnout and Stress
Simultaneous mitigation, defense, and learning is hard on a team, especially in a rapidly evolving field.
Unclear next steps
There aren't clear playbooks for restoring internal and external trust after a genAI embarrassment.
Use our trustworthy AI incident management service to restore trust.
Regular transparent communication and updates.
Actionable responsible AI playbooks based on your business needs.
Proactive problem solving, to remove your stress, not add to it.
WHY WORK WITH US
It's incredibly frustrating to see your organization grappling with the fallout of an AI incident of toxicity, bias, or inaccuracies. Classic security measures don't handle the nature of the social impact.
We help you manage the long-term incident response by organizing teams, planning mitigations, and building empathetic communications. With over 10 years in safety and trust for B2C data, ML, and AI organizations, we know what users want and how to guide tech teams to safe products.
How does it work?
1
Compromise Assessment
We work with you to assess the event, cause, and any fall-out.
2
Business Planning
Re-assess risk and decide how to prevent future incidents.
3
Mend Broken Trust
Internal and external communications plans for how to rebuild trust.
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Andrew W.
Rebecca is a great communicator. She is able to explain complex technical concepts in a clear and concise way, and she is always willing to share her knowledge with others. I highly recommend Rebecca to anyone.
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Companies need to know that the AI agents and chatbots they offer are as safe, ethical, responsible, and trustworthy as their brands. When mistakes happen, companies need help managing and coordinating communications and engineering.
Rebecca Balebako
Founder, Brandworthy.AI
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Customers, employees and shareholders expect organizations to use AI responsibly, and governments are demanding it. This is critical now, as more and more share concerns about brand reputation and their use of AI.
World Economic Forum
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Benefits [of Responsible AI] include better products and services, improved brand differentiation, accelerated innovation, enhanced recruiting and retention, increased customer loyalty, and improved long-term profitability, as well as a better sense of preparedness for emerging regulations.